The Impact of Workplace Harassment, Bullying and Violence
Workplace harassment, bullying, and violence are measured by the effect they have on individuals and the work environment, not solely by the intentions of the person responsible.
Even if harm was not intended, the negative impact on someone’s dignity, safety, or sense of belonging is what matters most.Taking responsibility means acknowledging when your words or actions have caused harm, listening to those affected, and making changes to prevent future issues. This accountability is essential for building trust, repairing relationships, and creating a respectful workplace where everyone feels safe and valued.
Case Scenario
Jordan frequently interrupts a colleague, Priya, during team discussions, dismissing her suggestions and speaking over her. Jordan insists he is just passionate about the topic and does not mean to offend anyone.
How might Priya’s experience be different from what Jordan intended, and how could this behaviour affect her willingness to contribute in the future?
Over time, Priya becomes less willing to share ideas, and other team members notice the tension. Although Jordan’s intent was not to harm, the impact of his behaviour has made Priya feel undervalued and excluded. Using the impact-over-intent approach, this behaviour could be considered workplace bullying, as it creates a hostile and discouraging environment for the person on the receiving end.